Core Features
Every tool your security operation needs
Purpose-built capabilities designed by security professionals to replace spreadsheets, paper reports, and fragmented systems.
Incident Management
Document, classify, and resolve incidents with a structured workflow. Attach evidence, assign severity levels, escalate to supervisors, and generate incident summaries for clients and internal review.
Real-World Use Cases
An officer witnesses a break-in attempt and files a timestamped incident report with photos from their mobile device.
Management reviews weekly incident trends to identify high-risk sites and allocate resources accordingly.
Real-World Use Cases
A patrol officer notices a broken gate at a client site and logs a maintenance request with a photo.
The operations team reviews open maintenance tickets weekly to ensure issues are resolved before the next client check-in.
Maintenance Tracking
Log and track maintenance issues across all your properties. Officers report problems like broken lights, damaged fences, or malfunctioning equipment — and supervisors track resolution.
Supervisor Monitoring
Empower supervisors with structured site visit checklists, officer evaluations, and compliance audits. Schedule recurring inspections and track follow-up actions to completion.
Real-World Use Cases
A supervisor visits a site, evaluates the officer on duty, and submits a structured report — all from their phone.
Management reviews supervisor visit frequency and scores to ensure quality standards are met across all sites.
Real-World Use Cases
An officer uses physical force to restrain a trespasser and completes a detailed UoF report before end of shift.
Legal and compliance teams review UoF documentation during audits or dispute resolution.
Use of Force Documentation
Maintain detailed records of any use-of-force incidents with structured forms that capture the context, actions taken, witnesses, and outcomes. Critical for liability protection and compliance.
Service Call Handling
Receive, assign, and track service calls from clients in real time. Monitor response times, officer assignments, and resolution status from one centralized dispatch view.
Real-World Use Cases
A property manager calls requesting an officer for a noise complaint. Dispatch assigns the nearest available officer and tracks response time.
Weekly service call reports show average response times by site, helping improve client satisfaction.
Real-World Use Cases
An officer encounters a previously-banned individual and quickly confirms their trespass status from the mobile database.
When a new trespass is issued at one site, all officers across the company's properties are automatically notified.
Trespass Management
Maintain a global trespass database across all properties. Add photos, physical descriptions, and vehicle info. Officers get instant alerts when a known trespasser is reported.
Patrol Monitoring
Track every patrol route in real time with GPS-verified checkpoint scanning. Know exactly where your officers are, which checkpoints they've completed, and get instant alerts for missed rounds.
Real-World Use Cases
A client questions whether patrols were completed overnight. You pull up GPS-verified patrol logs with timestamps in seconds.
Automated alerts notify supervisors when an officer misses a scheduled checkpoint, enabling immediate follow-up.
Real-World Use Cases
An officer's security license is expiring in 30 days — the system automatically flags it and notifies the admin.
A supervisor reviews officer performance scores over the last quarter to identify top performers for promotion.
Employee Tracking
Manage your entire workforce from one place. Track certifications, licenses, training records, and performance metrics. Build schedules, handle shift swaps, and ensure every post is covered.
Client Management
Maintain detailed client profiles with contact info, site assignments, contract details, and service requirements. Track client satisfaction and communication history in one place.
Real-World Use Cases
Before a client meeting, you pull up their full profile — sites managed, recent incidents, open issues, and service history.
When onboarding a new client, you configure their sites, assign officers, and set up automated reporting in under an hour.
Real-World Use Cases
A new client requires a specific report format — you create a custom template and assign it to their sites in minutes.
You adjust notification rules so supervisors only receive alerts for high-severity incidents during overnight shifts.
System Configuration
Customize every aspect of the platform to match your company's workflows. Configure report templates, notification rules, user permissions, and operational settings without developer help.
Employee Policies
Distribute, track, and manage company policies and SOPs. Ensure every officer has acknowledged and signed required documents. Maintain a complete compliance record.
Real-World Use Cases
You update the company's use-of-force policy and push it to all officers for acknowledgment — with tracking.
During an audit, you pull up a complete log showing which officers signed which policies and when.
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